Reservations and Payments

A $300 per person deposit is required to secure your reservation for land programs. To secure reservations on a trip departing within 60 days, full payment by credit card is required at the time of your reservations. Final payment for land programs is due 60 days prior to departure and must be made by check, money order or credit card. 

Tour prices are per person and based on double occupancy.

For any changes made outside of 60 days prior to departure which affect destination, departure date, and/or names, a $50 per person administrative charge applies. Changes within 60 days are subject to RPT’S CANCELLATION POLICY. All changes are subject to availability and cannot be guaranteed. 

Late Bookings: Normally, our trips fill very quickly and we close our reservations 7-9 weeks prior to departure. Last minute bookings are subject to availability and may incur late fees or higher airfare costs.

Cancellations and Refunds
If you cancel your trip, you must notify us in writing or by fax. We calculate your refund on the day we receive written cancellation. All refunds will be processed within 30 days of receipt of your cancellation. You will be refunded in the manner in which you paid: either by check, charge account credit, or both.

Processing Fee: There is a non-refundable fee of $100 per person for each tour canceled. This fee reflects only the cost of administering a reservation and is not intended to be punitive in any way. We realize the majority of those who cancel their reservations do so out of necessity.  This fee can be applied to rescheduling your trip.

For all cancellations, we will refund you the cost of your trip less the following per person charges:
Prior to departure:  Charge:
71+ days   $100
70-46 days   50% of selling price
45-30 days   65% of selling price
29-0 days   100% of selling price
Please note that we do not make any refunds for any unused portion of your trip.

Canceled Trips
RPT reserves the right to cancel any trip for any reason. In the event that a trip has fewer than our published minimum, group members who have already made deposits will be given options that may include: operating the trip with fewer participants at a higher price; the chance to transfer to another departure or different program without penalty; or to receive a full refund of all monies paid to our office. The refund of payments received is the extent of our liability in this case. Trip cancellation due to insufficient sign-up normally occurs 30-45 days prior to the scheduled departure.

Should logistical problems, political circumstances, natural disasters, and/or other events and situations occur that may impede the normal, safe operation of a tour, RPT may offer an alternative adventure in a different region or country or cancel the departure. In the case a tour is canceled for the reasons stated above, we will refund all monies not advanced to our suppliers and will use our best efforts to recover and refund the remaining balance as promptly as possible.

Insurance
You must be covered by medical insurance which is valid overseas. We strongly recommend that you obtain travel insurance, including coverage for trip cancellation, loss and theft of baggage, and emergency evacuation.  RPT cannot be responsible for these expenses. We will send you information on insurance available through RPT. We also offer a waiver to the “pre-existing condition exclusion” when insurance payment is received in our office with 14 days of your initial booking.

Group Size
All RPT trips and their extensions are limited to no more than 10 passengers. All trips and trip extensions require a minimum number of 6 participants to operate.  We reserve the right to cancel any trip or trip extension that does not reach a minimum level of participation. Decisions on canceling a trip or trip extension due to lack of participation will be made approximately 70 days prior to departure. Please note that if RPT cancels a trip extension for which you are booked, you are still subject to the cancellation penalties as described in this policy should you subsequently decide to cancel your basic (main) trip.

Passports and Visas
A valid passport is required on all RPT trips. Non-U.S. citizens are advised to contact the appropriate consular office for entry requirements pertaining to their adventure.
 

Responsibility
The responsibility of RPT is strictly limited. As a tour operator, RPT organizes, promotes, and sells tour programs consisting of certain travel services, including but not limited to: surface transportation, excursions, and accommodations which RPT purchases or reserves from various suppliers. The suppliers providing travel services for RPT’s tour programs are independent contractors and are not agents or employees of RPT. To the extent that RPT is involved in the sale of air transportation to you, RPT acts as an agent of the air carrier. For all other purposes, RPT does not act as an agent for any party whatsoever. RPT is not responsible for the willful or negligent acts and/or omissions of such suppliers or of any air carrier or their respective employees, agents, servants, or representative, including, without limitation, their failure to deliver or their partial or inadequate delivery of services. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the suppliers, and/or carriers. By utilizing the travel services of the suppliers, you agree that neither RPT nor any representative  shall be liable for any accident, injury, costs, property damage, or personal loss to you or those traveling with you in connection with any accommodations, transportation, or other travel services, or resulting directly or indirectly from any occurrences or conditions beyond RPT’s control, including but not limited to: acts of terrorism, war, defects in vehicles, breakdown of equipment, strikes, theft, delay or cancellation of or changes in itinerary or schedules.

RPT reserves the right to increase the tour price in the event of cost increases due to changes in air fares, currency fluctuations, park fee increases, or fuel surcharges. RPT reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour without notice. RPT is not responsible for expenses incurred by trip members in preparing for the trip (e.g. non-refundable advance purchase air tickets, visa fees, equipment, medical expenses, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure from Lima Peru. Accommodations are subject to change.

Medical services or facilities may not be readily available or accessible during all or part of your trip. You are responsible to select a trip appropriate to your abilities and interests. You are responsible for being in sufficient good health to undertake the trip, to prepare for the trip by studying the itinerary and pre-departure materials sent by RPT, and for bringing the appropriate clothing and equipment as advised therein. RPT reserves the right to take photographic or film records of any of its trips, and to use any such photographic or film records for promotional and/or commercial purposes. 
 

Medical/Health Considerations
You must be in good health to take part in any of our trips. RPT can involve outdoor experiences that may be physically and/or emotionally demanding. Programs frequently take place in areas where medical facilities are nonexistent and where emergency evacuation can be prolonged, difficult, expensive, or not available at all. Every trip is rated according to the difficulty of the activities, the number of nights spent camping, and the elevations that will be reached, and to ensure your safety and enjoyment of the program, appropriate training suggestions are outlined in the Pre-departure Packet for each adventure. Each trip member will also receive a Medical Questionnaire/Waiver outline the conditions that can be encountered during their journey. This form must be signed, completed, and retuned to our office before your departure. A doctor’s signature is required for group member who are age 65 or older, for participants with a history of illness, recent injury or hospitalization or an inherent medical condition, and/or for those on programs rated Grade IV or V. Once you are confirmed on a trip, normal cancellation penalties will apply if your doctor does not agree to sign the Medical Questionnaire/Waiver. 

We will send you complete information on the physical requirements for your trip with your pre-trip materials. In some cases, you may want to discuss these with your doctor. Be advised immunizations are recommended and sometimes required on most RPT trips. Your health and safety during your trip are our first concerns, but RPT is not a medical facility. You should be in good health to participate in our adventures.
 
 

For all trips that include camping, a basic first-aid kit will be furnished. However, we assume no liability regarding the contents of this kit, nor with the provision of first-aid by our guides and staff, or any medical care provided by local physicians, hospitals, or emergency care facilities in conjunction with any of our tours. Trip members are required to have a sufficient supply of personal medications and a suggested Personal Medical Kit list is included in the Pre-departure Manual. All participants are encouraged to see a physician prior to their departing the USA. It is understood that RPT is neither a medical facility nor are our personnel medical professionals, and that we have no expertise or responsibility regarding what medications or inoculations are necessary for your safe participation in the trip you have chosen.

Smoking Policy
For your safety as well as that of your companions, smoking is not permitted in buses or cars, in Botes, and at most jungle lodges, nor is smoking allowed inside tents while camping. Stops will be made on overlanding segments during which smoking will be allowed outside of the vehicle.
 

Mission Statement
Rainforest Peru Tours is responsible above all to our customers. They travel with us because they have a special dream… and we help them make that dream come true, by easing the anxieties, hassles, and perceived risks of adventure. Our mission is to care for and provide an exceptional experience to every person who travels with us.

As our group members select and prepare for a trip, we pay close attention to their individual needs. Our itineraries make careful use of their precious vacation time. Our small groups provide flexible, informative, and pleasurable travel. Our operations staff apply our high standards of safety and service, and take pride in sharing their local knowledge with customers. In every detail of their adventure, our customers must feel that the attention they receive is of the highest quality.

We achieve this consistent standard of excellence by mutual support and team effort. Each employee works with pride and dignity, and earns recognition for her/his individual merit as well as his/her contribution of the company’s goals. Managers must maintain a working environment that is ethical, supportive, and consistent. Together, we must provide service for which we are proud.

We strive to have a low impact on the environments and the communities in which we work. We support conservation organizations, and use restraint when viewing wildlife. We limit the number of group members on each trip, and the number of departures. We aim to be scrupulous in our camp sanitation, and haul our own fuel in deforested areas. By breaking down cultural stereotypes and stressing appropriate behavior, our trip leaders work hard to encourage mutual respect between travelers and local inhabitants.